General Contracting Conditions
When making the reservation with us it will be understood that the client accepts the following conditions and that therefore they will be applied.
- To make the reservation it is necessary to indicate name, surnames and contact telephone number.
- Buffet breakfast and dinner served at the table with natural products and own elaboration included in the price of the room. Service of different products and activities such as camel excursions, 4×4 excursions, quad excursions, etc … with an additional cost. Free WIFI in the Camp.
- 16 stores with a maximum capacity of 4 people with private bathroom and shower, decorated in the Moroccan style and taken care of to guarantee comfort and convenience. Each room has shower towels and high-end bathroom products.
- If you wish to make a reservation related to specific needs in terms of accessibility, vegetarian menus, etc., we ask you to notify us by email, in order to attend to your needs.
- Tourist tax – not included € 1 per person / night.
- Check prices for extra activities.
- High season:
From March 1 to May 31.
From September 15 to October 31.
From December 1 to January 10.
Check-in: from 3pm.
Check-out: 9h to 12h
- The meeting point to reach the camp will be the Merzouga Restaurant Cafeteria, located on the road from Hassi Labied to Merzouga, in Merzouga Centro.
Consult prices and special discounts for:
Groups (possibility of having the entire camp).
Special packages with activities.
- Cancellation policy:
If you cancel, within 15 days prior to arrival, 30% of the reservation will be charged as cancellation fees.
If you cancel, within 7 days prior to arrival, 50% of the reservation will be charged as cancellation fees.
If you cancel, the day before or the same day of arrival, 100% of the reservation will be charged as cancellation fees.
The non-presentation carries 100% cancellation fees.
For reservations of rooms, or packages, you will have to send a payment via PayPal. To make the payment they will be in contact for its processing.
In case of cancellation, this deposit will not be refunded.